Shipping Policy

Below you can find the average processing and delivery times for all our orders:

  • Once an order has been placed, please allow 1–3 business days for processing.
    Orders placed during weekdays are usually processed within one day, while orders placed on Friday evenings or weekends may take slightly longer.

  • Once your order has been processed, the average delivery time is 3–9 business days.

We strive to make the ordering and delivery process as simple and transparent as possible for our customers.

If you have any questions, please contact our customer service team at support@glacr.se.

Placing an Order

Placing an order on glacr.se is simple:

  1. Go to the desired product page and add the product to your cart by clicking the “Add to cart” button.

  2. Review your selection and ensure you have chosen the correct product variant.

  3. Click “Continue to checkout” and fill in your accurate shipping details.

  4. Review your address on the “Shipping” page — all orders are shipped free of charge.
    GLACR covers all standard shipping and delivery costs as a gesture of appreciation to our customers.

  5. Click “Continue to payment” and select your preferred payment method.
    All payment options on our site are SSL encrypted for a secure transaction experience.

Accepted payment methods include:

  • Klarna (Pay later / installment options)

  • Credit card (AMEX, Mastercard, Maestro, Visa)

  • PayPal

  • EPS

  • Sofort / Instant transfer

Once your payment is completed, click “Place order” and follow the instructions on your payment provider’s page to finalize your purchase.

If you encounter any issues, please contact us at support@glacr.se and we’ll be happy to assist.

Shipping Costs

We offer worldwide shipping on all orders.
There are minimum order requirements but no additional handling fees.

Order Processing and Dispatch

Once your order is confirmed, our fulfillment team ensures it is processed and dispatched as quickly as possible.
To keep product prices fair, we consolidate shipments in batches before dispatching them from our international logistics centers.
This helps us minimize environmental impact and reduce unnecessary shipping emissions — thank you for your understanding and support.

Note: Due to high demand and occasional logistical delays (e.g. post-pandemic disruptions), delivery times may vary slightly.
We will always do our best to ship your order as soon as possible.

If you would like to ensure same-day dispatch, please contact our service team via email — we’ll gladly assist you with the best available solution.