Terms of Service
This website is operated by Glacr. Throughout the site, the terms “we”, “us”, and “our” refer to Glacr.
Glacr offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”, “TOS”), including additional terms and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms carefully before accessing or using our website.
By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features or tools added to the current store will also be subject to these Terms.
You can review the most current version of the Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are of legal age in your country or province of residence and that you have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices.
Credit-card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current.
Material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making without consulting more complete or timely sources.
Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
The presentation of products in our online store does not constitute a legally binding offer but a non-binding online catalogue.
By clicking the “Buy” button, you submit an offer to purchase.
Order confirmation is sent automatically by email once your order has been placed; this does not constitute acceptance of the contract.
Warranty – Statutory warranty rights apply.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website and may be limited in quantity.
All returns or exchanges must comply with our Return Policy.
We have made every effort to display product colours and images as accurately as possible; we cannot guarantee that your device’s display will be accurate.
We reserve the right to limit sales of our products to any person or geographic region and may exercise this right on a case-by-case basis.
We may discontinue any product at any time.
All offers are void where prohibited.
All products are shipped directly to the customer from our supplier in China.
Any applicable customs duties, import taxes, or fees are the responsibility of the customer.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us.
We may limit or cancel quantities purchased per person, per household, or per order.
In the event of such changes, we will notify you using the contact details provided at checkout.
You agree to provide current, complete, and accurate purchase and account information for all orders made at our store, and to promptly update your information when necessary.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no control.
You acknowledge that we provide such tools “as is” and “as available” without warranties or endorsements.
Use of any optional third-party tools offered through the site is entirely at your own risk, and you should ensure you are familiar with and approve the terms on which they are provided.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links may direct you to websites not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy of such websites and will not be liable for any third-party materials or websites.
Please review the third-party’s policies carefully before engaging in any transaction.
SECTION 9 – USER COMMENTS AND FEEDBACK
If you send submissions, creative ideas, suggestions, or other materials (collectively, “comments”), you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium without restriction.
We are under no obligation to: (1) maintain comments in confidence; (2) pay compensation; or (3) respond to comments.
You agree that your comments will not violate any third-party rights or contain unlawful or offensive material.
You are solely responsible for the accuracy of your comments.
We take no responsibility and assume no liability for comments posted by you or any third party.
Additional customs clearance fees or import duties are not included in product prices and remain the customer’s responsibility.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS AND INACCURACIES
Occasionally there may be typographical errors or inaccuracies relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel or update orders if any information is incorrect at any time without prior notice.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to violate any international, national, or local regulations;
(c) to infringe upon our intellectual-property rights or the rights of others;
(d) to harass, abuse, insult, harm, defame, or discriminate against others;
(e) to upload or transmit viruses or malicious code;
(f) to collect personal information of others;
(g) for spam, phishing, or any obscene purpose; or
(h) to interfere with or bypass security features of the Service or any related site.
We reserve the right to terminate your use of the Service for violating any prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free.
You agree that your use of the Service is at your sole risk.
The Service and all products provided through it are supplied “as is” and “as available,” without any representation, warranty, or condition, express or implied.
In no case shall we be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products obtained through it.
In jurisdictions where limitation of liability is not permitted, our liability shall be limited to the maximum extent allowed by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless glacr.se, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or any violation of law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party.
You may terminate them at any time by notifying us that you no longer wish to use our Services.
We may terminate this agreement immediately if you fail to comply with any provision herein, and you will remain liable for all amounts due up to and including the date of termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with any policies posted on this site, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of Sweden.
SECTION 19 – SATISFACTION GUARANTEE
We offer a satisfaction guarantee on our GLACR Teeth Whitening Strips to ensure complete customer confidence.
To qualify for the guarantee, the following conditions must be met:
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Full usage – The customer must have used all strips according to the instructions, for at least 30 minutes per day for 14 consecutive days.
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Documentation – The customer must provide proof of use, including photos and timestamps for each session.
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Before & After evidence – The customer must submit clear before-and-after photos or videos showing that no visible whitening occurred.
If these requirements are fulfilled and no visible improvement is achieved, a refund or compensation may be offered at our discretion.
We reserve the right to deny the guarantee if the requirements are not fully met or if misuse is suspected.
SECTION 20 – CHANGES TO TERMS
You can review the most current version of these Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website.
Your continued use of the site after such changes constitutes acceptance of the updated Terms.
SECTION 21 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to support@glacr.se
Store operated by:
Tizken Commerce Limited
BR No: 76457243
Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy
Central, Hong Kong S.A.R.